case study

Pallet Fill-Rates: Optimizing SAP Order Quantities to Reduce Logistics Costs

4 Day

Time-to-Value

Self-funding

Immediate ROI

1 Screen

Unified Sales Experience

Real-Time

Pallet Optimization in SAP

The Logistical Cost of "Almost Empty" Pallets

For a high-volume producer shipping millions of pounds of product,
every square inch of a delivery truck impacts the bottom line.

A major operational bottleneck occurred when customers placed
orders that didn’t perfectly fill a standard shipping pallet. Because sales
teams lacked real-time visibility inside SAP to flag these “residual” box
quantities during order entry, orders were processed as-is. This forced
warehouse teams to ship half-empty pallets—wasting truck space,
driving up freight fees, and increasing manual labor costs for nonstandard handling.

The pallet optimization alone represents the ROI for the whole project

Stuart Farber
VP of IT

The Challenge

High Logistics and Warehouse Costs

Processing unoptimized order quantities forced the logistics team to transport partially empty pallets, drastically reducing truck fillrates and increasing freight costs.

Increased Warehouse Labor

Handling "residual" or non-standard box quantities required manual, non-standard handling and custom stacking on the warehouse floor, slowing down overall loading times

Lack of Real-Time Sales Visibility

While entering orders in native SAP, the sales team had no automated way to calculate or visualize if a customer's order quantity would result in an inefficient, half-empty pallet.

By moving from reactive warehouse corrections to proactive sales optimization, we achieved immediate, measurable cost savings.

The Solution: Insight Zap Creator’s Real Time Data Layer

Clemens utilized Insight Zap Creator to build a proactive optimization solution directly into their sales workflow, bypassing heavy custom ABAP development.

How They Used Insight Zap

Embedded SAP Enhancement

The IT team enhanced the standard, native SAP Sales Order transaction (VA01) with an interactive data layer that sits directly inside the user's everyday screen.

Real-Time Fill-Rate Calculation

As the sales rep enters an order item, the tool instantly pulls packaging materials data from the native SAP MARM table, automatically calculates the exact pallet fill-rate, and displays the results instantly.

Conditional Formatting Alerts

Using simple visual color-coding, the system flags the line items immediately: Red highlights a highly inefficient quantity (a half-empty pallet), while Green confirms an optimized, full-pallet load.

The Impact

By shifting from reactive warehouse corrections to proactive sales optimization, Clemens achieved:

Immediate, Self-Funding ROI

The direct freight and labor savings generated by maximizing pallet utilization fully covered the investment of the entire platform implementation.

Proactive Sales Intervention

Sales reps are instantly alerted to non-optimal quantities before hitting save. They can immediately encourage the customer to adjust their order to a full pallet size, eliminating the logistics problem before it ever reaches the supply chain.

4-Day Time-to-Value

Because the platform relies on configuration rather than custom manual coding, this entire real-time calculation layer was built, tested, and fully deployed in approximately four days.

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