Privacy Policy
Effective Date: 5.1.2023
Last Updated: 1.7.2025
This Privacy Policy explains how D-Pro Innovation Ltd. (“D-Pro“, “we“, “our“, or “us“) collects, uses,
discloses, and protects personal data when you visit our website www.dpro.pro (the “Website”),
use our services, or interact with our software products (collectively, the “Services”).
By accessing or using the Website or Services, you agree to the collection and use of information
in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal data:
a. Information You Provide to Us
● Contact information (e.g., name, email address, phone number)
● Company details (e.g., company name, role, business address)
● Account credentials if you register (e.g., username, password)
● Any information submitted through our contact or demo request forms
b. Automatically Collected Information
● IP address, browser type, and settings
● Device type and operating system
● Pages visited, time spent on pages, and links clicked
● Referral URL and access timestamps
● Usage data collected via cookies or analytics tools
c. Software Usage Data
When using our software, we may collect:
● Logs, performance data, and diagnostic information
● Technical identifiers related to your SAP® installation or software environment
● User interaction data within the platform
We do not collect or process sensitive personal data unless explicitly required for product
functionality and disclosed to you.
2. How We Use Your Information
We use the collected information to:
● Provide and operate the Website and Services
● Respond to your inquiries and support requests
● Manage user accounts and authentication
● Improve our products, services, and user experience
● Communicate about updates, offers, or legal notices
● Monitor and analyze usage and trends
● Comply with legal obligations
3. Legal Basis for Processing
We process your data on the following legal bases:
● Your consent (where applicable)
● Fulfillment of contractual obligations
● Compliance with legal requirements
● Legitimate business interests (e.g., improving services, maintaining security)
4. Sharing and Disclosure
We do not sell your personal data. We may share your data with:
● Service providers who help us operate the Website or provide technical support
● Our subsidiaries or affiliates under common control
● Resellers or authorized partners who support product deployment
● Authorities or legal institutions if required by applicable law or legal process
5. Data Security
We implement technical and organizational safeguards to protect your data against unauthorized
access, loss, misuse, or alteration. This includes encryption, access control, and secure hosting
environments.
However, no method of transmission or storage is completely secure. While we strive to protect
your information, we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as necessary to:
● Fulfill the purposes outlined in this policy
● Meet contractual and legal obligations
● Support our internal business operations
You may request data deletion, subject to applicable exceptions.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
● Access or correct your personal data
● Object to or restrict data processing
● Withdraw consent at any time
● Request data portability
● Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at: privacy@dpro.pro
8. International Transfers
We are based in Israel and may store or process data in other countries. If you are located outside
of Israel, your data may be transferred to and processed in countries with different data
protection laws.
We take appropriate steps to ensure such transfers comply with applicable legal requirements.
9. Cookies
Our Website uses cookies and similar technologies to enhance your browsing experience. You can
manage cookie preferences through your browser settings.
10. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for
their content or privacy practices. Please review their policies before interacting.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically.
If we make material changes, we will notify you via the Website or other appropriate means.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
D-Pro Innovation Ltd.
9 Rav Ashi Street, Tel Aviv-Jaffa, Israel
Email: privacy@dpro.pro
